Returns & Exchanges
We want you to be completely satisfied with your Knitting for Olive purchase, which is why we offer a 14-day return window for all unused items in their original packaging. Please note that patterns and sale items are final sale and cannot be returned.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a return authorization form.
Prepare Your Package
Carefully pack the items in their original condition, ensuring yarn labels are intact and garments are unworn, and include the completed return form inside.
Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our warehouse in Denmark.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing